Order confirmation
An order is confirmed only after review and stock availability. We may decline or amend any order with an obvious pricing or data error.
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The commerce, repair and warranty terms that apply when you buy a device or request service from DMAN PRO across Sharm El Sheikh, South Sinai and all Egypt.
How we confirm orders and how prices and availability work.
An order is confirmed only after review and stock availability. We may decline or amend any order with an obvious pricing or data error.
All prices are shown in Egyptian pounds and include only what is stated. Prices may change without notice, but the price confirmed at order time is what binds us.
Stock is not guaranteed until your order is confirmed. If an item sells out after ordering, we notify you and offer an alternative or a full refund.
Accepted payment methods and the currency we settle in.
We support cash on delivery in covered areas, and prepaid card or transfer where available for your account.
The Egyptian pound is our official transaction currency. Any other-currency display is for guidance only and is charged at the day's rate on payment.
We never ask for your card details by phone or message, and every electronic payment runs through secure channels only.
Coverage, timing and how items are handed over.
We cover Sharm El Sheikh, South Sinai and wide areas across Egypt. Cost and timing vary by area and payment method, with full details on the shipping page.
From diagnosis to quote approval before any paid work begins.
We inspect the device and identify the fault before any paid work. A diagnostic fee may apply and is deducted from the repair cost once you approve.
No paid repair starts until you explicitly approve the price quote and the expected turnaround time.
We state whether a part is original or compatible before fitting it, and the repair warranty covers only the fault we treated.
Limits on platform use and the limits of our liability.
You are responsible for correct order, address and contact details, and for backing up your data before handing any device in for repair.
The platform must not be used for any unlawful, fraudulent or rights-infringing activity.
Our liability is limited to the value of the product or service in dispute; we are not liable for indirect damages or data loss.
Last updated: 2026
These terms are governed by Egyptian law. Any dispute is settled amicably first, then before the competent authorities in Egypt. Continued use of the platform means you accept the latest updated version of these terms.