Device warranty
New devices carry a warranty against manufacturing defects for the period stated per model. That period is shown on the product page before you buy.
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Warranty at DMAN PRO is tied to what you buy or repair — the device, the spare part or the service — and to the period stated for it. Here is exactly how coverage works across Sharm El Sheikh, South Sinai and all Egypt.
Warranty at DMAN PRO is tied to the product type, part or service — a repaired part is covered per the repair terms, and every item has its own stated warranty period.
New devices carry a warranty against manufacturing defects for the period stated per model. That period is shown on the product page before you buy.
A part we fit during a repair is covered against defects in that same part for its stated period. We tell you whether it is original or compatible before fitting.
The repair work is guaranteed on the specific fault we treated, for the period noted on the repair order — not on new or unrelated faults.
Some accessories carry a shorter warranty or none at all. Where that applies, it is stated on the product page before you complete the order.
We write coverage plainly: warranty addresses defects, not damage caused by use.
Manufacturing defects in the device within its stated warranty period.
A defect in a spare part we fitted, within that part's warranty period.
Recurrence of the exact fault we treated, within the repair warranty period.
A functional flaw present on hand-over that was not caused by use.
Breakage, drops, liquid damage and misuse of any kind.
Repairs or opening outside our approved centers, which void coverage.
Normal wear, consumed batteries and cosmetic scratches.
New faults unrelated to the warranted part or service.
A few clear steps from proof of purchase to resolution.
Keep your invoice, order number or repair order — it is what identifies the item and its period.
Use the tracking page to see your order or repair status and the warranty time remaining on it.
Message us with a description of the fault and photos if possible, and we confirm whether it is covered and set the path.
After inspection we repair or replace per the case and terms, across South Sinai and all Egypt.
An honest note: warranty depends on the product, part or service and its stated period — we make no absolute promises. The exact period and coverage always appear on the item's page or the repair order.